TERMS &. CONDITIONS

CLASS PASSES

Class passes for Restructure Pilates has a 1 year expiry date from date of purchase.

INTRO/LAUNCH OFFERS

An introductory offer may only be purchased by new visitors who have not yet attended the studio. These offers can be used once only and are valid for a specified number of days, usually expressly specified from the date of your first class after purchasing the pass.

No refunds, transfers, suspensions or extensions are offered on unused classes.

BOOKINGS & CANCELLATION POLICY

Our classes allow for max. 12 people. We strongly recommend you pre-book online via our website to reserve your place. Bookings can be made 1 week in advance.

If you need to cancel, we have a 12 hour class cancelation policy. If you forget to cancel or are absent, there will be no refund on your purchased class pass. To cancel your booked spot we require you to cancel your booking 12 hours prior to the class start time. When cancelled before this window your class pass will be redeemed to use at a later date. This also allows for someone on the waitlist to be be notified they can then attend the class.

RETURNS & REFUNDS

All purchased class packs are non-exchangeable and non-refundable. Unless unable to exercise due to a medically diagnosed injury or disease (written doctors certificate required)

INJURIES & PRE/POST NATAL

Any major injuries are to be checked by an accredited Physio prior to attending class. Restructure Pilates is to be given 24hours notice prior to attending the class with any additional Physio notes/recommendations. If you require one on one prior to attending a group class please email us and we can refer you onto a clinical 1:1 pilates studio.

If you are pregnant and are attending a class that is NOT a Pre/Post Natal or mums /bubs class - please send us an email prior to class so we can cater alternate options for you.

Any women post natal require a Physio check prior to attending class with an okay to exercise (GP checks are not viable). We recommend our local Evans Head Physiotherapy (02 6682 5980) and or Womankind Pelvic Floor Physiotherapist (Lisa Fitzpatrick)

GENERAL TERMS

Restructure Pilates reserves the right to cancel and change teachers, events and classes. without prior notice. All class passes are non-transferable and may not be shared.

If a class is full, or if the teacher considers the class to be full, they may refuse entry.

Please make sure you arrive 5 minutes early for your class. 

Restructure Pilates is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason, or if you are unable to attend a class because it is full.

Restructure Pilates is not responsible for the safekeeping of your belongings.

All purchases are final. Restructure Pilates does not offer refunds for change of mind, change of address and/or illness/injury (unless acquired doctors certificate).

All passes and memberships are non-transferable and may not be shared.

There may be further and more specific terms and conditions that relate to our Offers and Class Packs options. By purchasing any of these passes, or attending any class using one of these passes, you acknowledge and agree that you have read, understood and agreed with those further terms.

By attending classes at Restructure Pilates, you confirm your understanding that classes may be physically strenuous, and you voluntarily participate in them with full knowledge that there is a risk of personal injury, property damage or death. You also agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Restructure Pilates, or its directors, officers, employees, consultants or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.